How will I make my order once the photos are taken?
Orders are normally taken over the phone or through email after you have reviewed your images and have made your selection of favorites.
Do you include digital corrections for the images I purchase?
Yes, we do. We offer a Signature Finishing service for our images to make them look amazing.There are certain limitations to these corrections though.
Included: Basic and mildly difficult corrections are included with our signature finished images. For example, we can adjust the color, contrast, apply special effects, conversion to black and white, and other artistic changes that can be made to a photo as a whole. Other manipulations such as taking a bird out of the sky are simple corrections we include as well.
Not included: Corrections that require a great deal of manipulation and editing time to perform, such as switching heads from one photo to another, “weight-loss” manipulation, frizzy hair, glare in glasses, removing people from the background, wrinkles in clothes, etc. Any time a request requires manipulating the physical form of any object or person or adding/removing large items would qualify as a composite image and is not included in the Signature Finish service.
If you have any questions about what is or is not included in this service, please ask these questions during your image viewing appointment.
What is the turnaround time after I order my package?
After all the package details are submitted by the client and the order is paid in full, most orders are delivered within 1 to 3 weeks.
Making an order
Pricing & Packages
How do you offer your images for purchase?
All our standard packages include digital image usage rights (not copyrights). This means that you will be able to download any images you purchase. Your images will be full-resolution Jpeg images that you may share, post, and print.
Every image you purchase in a standard package (bronze, silver, gold, and diamond) will also be Signature Finished, to make sure that you receive the best representation of your images; ones that we would be proud to display in our own home!
Can I just get all the images?
I think this is one of our most important differentiators from most other photography studios. Instead of handing off 600 images you might use, our selection process makes sure that the images you purchase are the images you’ll want to use. You get to select every image you love, to include in your package. We then spend the majority of our processing time Signature Finishing and digitally “polishing” your favorites, making sure they look the best they can.
It’s usually not necessary for our clients to receive all the images taken during their session. Part of our process in achieving the look we give our photography is going through every purchased image, to correct and polish them for printing. If you did purchase all the images in your session, we would need to spend a considerable amount of time correcting ALL your images, which would make this purchase very expensive.
We do have options that include the “ALL IMAGES” option though, called our Digital Portfolio. Images included in our digital portfolio are not signature finished, but are given a basic edits and made available for download.
How do I book a session?
Clients must first book a 15 min call to discuss the details of your session, as well as any ongoing specials. You'll also be sent the link to book your date, time and location.
Do I have to pay the creative fee when I book my session?
Yes, paying your creative fee reserves that specific date and time on our calendar just for you. No one else will be able to book that time. Payment for your creative fee is done online when you book your session time
What is your cancellation policy?
Cancellations cannot be made within one week prior to your session date with the quick link provided to you in your confirmation email. If you decide to cancel your session within those 7 days, you will need to contact Adam and Claudia Photography via email and will receive a 50% refund of the paid session fee. Appointments that are canceled 7 or more days in advance of their session date will receive a refund of their session fee, minus a 5% transaction fee. Refunds will be issued 1 to 2 weeks from the cancellation date. No portion of your session fee will be refunded from a cancellation made within 72 hours of your session date.
What is your rescheduling policy?
If you need to change your session date/time (reschedule), you would need to contact Adam and Claudia Photography for approval to change your session time or date. You may reach out to us via text to reschedule your session.
Clients are allowed ONE rescheduled time per paid session fee. A session that has been rescheduled cannot be canceled for a refund of any portion of the session fee.
Booking Your Session
Frequently Asked Questions
Privacy Policy
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Session Policies